Vinted Users Voice Frustration About Size Modifications
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The company said the new system was more in line with similar services.
It has advised users to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: previously, Vinted reversed a change concerning shipment methods after backlash from users.
